How To Manage Negative Blog Comments

negative blog comments How To Manage Negative Blog CommentsSo you’ve spent all night writing a blog post that can only be described as the pièce de résistance to your dedicated followers. Clearly, you’re proud of what you’ve produced and you’ve poured some serious effort into developing an outstanding representation of what great content truly is.

But what do you do once you’ve posted that bright, shiny new blog entry and it’s dashed to bits in the comment section? First off, don’t be offended by the feedback about your masterpiece. Instead consider following some of these suggestions to help you work through any negative comments.

It’s Not Personal

Harsh comments can be tough pills to swallow, but remember that it’s not about you. It’s just about perspective. You’ll never be able to make your blog satisfy the opinions of all your subscribers. Plus, being able to produce content that sparks a debate isn’t necessarily a bad thing. You’re setting up a place to inspire conversation and that’s a good thing.

Keep Calm

Take a deep breath and a step back before your respond to any negative blog comments. Remember that you’ve created a blog to exchange information with readers and ultimately, your readers come first. Take an objective stance and respond openly. If you find this person continually engaging in negative, abrasive or combative commenting consider flagging their comments and remove them from future posts.

Embrace The Feedback

Hate to say it, but comments on a blog post, both good and bad, demonstrate that you’re developing and sharing insightful topics that readers are connecting with. Brush your ego aside and roll with the punches. Use the comments from your readers as learning opportunities to help you create better posts and acknowledge different views.

Give Thanks

Strange as it may seem, thanking people for leaving blog comments is a great way to show that you’re focused on creating a transparent blog, not to mention that it is an easy way to involve readers by encouraging them to offer alternative ideas or solutions.

Depending upon how active and passionate your blog following is they may jump in and answer the negative comments for you. Make sure that you follow-up to show that you’re listening and open to discussion. It will show everyone that your blog community is a place where people can be themselves.

Have you experienced any tough situations with your own blog comments? Share with us.

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  • Terri L Maurer

    Darlene:
    Somehow, there are people out there hiding being their screens and keyboard that feel it is acceptable to be downright rude when they disagree with someone's opinions. We are all certainly entitled to our own, but not entitled to post a dissenting view like a rabid dog on the prowl.

    I saw an excellent example of dealing with these people just last week on a blog. I wish I could remember who the gentleman was who handled the situation so artfully. Someone who felt they knew everything…and more…that the person had posted on the blog and took it upon themselves to rudely insist the 'thought leader' didn't post anything new or innovative that he didn't already know.

    The author, in the smoothest possible way, responded that as the reader had obviously been around in the field for some time and developed a high level of expertise, perhaps he would share a few links to some of his work for everyone to check out.

    Even negativity can be turned in to positive actions while still maintaining the high road. Be polite people!

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